Services —
I design, build
and ship —
end to end.

Remove the gap illustration

Brand experiences that earn attention before the brief is done. Platforms that hold when a release drops, traffic spikes, and six teams are touching the same system simultaneously. Design at the intersection of creative direction and engineering precision — where most agencies stop, and most engineers don't start.

Nine services built for that exact intersection. Some clients need product architecture, behavioral systems and AI tooling. Others need a complete digital build — SaaS from research to production, or a web experience with custom animations, bespoke code and zero templates — delivered by one person who designs, programs and ships. Most need both.

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01 — What I do

Nine services, one practice.

01

UX Design

End-to-end flows for complex products — subscriptions, dashboards, admin tools, high-security platforms. Research, architecture, validation.

  • User research & behavioral mapping
  • Information architecture & flow design
  • Usability testing & iteration

02

UI Design

Pixel-accurate interfaces built on tokens and components. Not screen-by-screen — system-by-system. Ready to ship, not to reinterpret.

  • Visual design & interaction states
  • Motion & micro-interactions
  • Responsive component specification

03

Design Systems

Token architecture, component libraries, multi-brand theming. Figma synced to deployed CSS — one source of truth, zero drift.

  • Token & component architecture
  • Figma library + deployed CSS sync
  • Governance & contribution model

04

Digital Strategy

Product direction grounded in data, not opinion. I help teams decide what to build, in what order, and what to stop doing.

  • Product & content strategy
  • Roadmap prioritisation
  • Positioning & funnel architecture

05

Design Ops

Design as a scalable function — workflows, tooling, documentation. Turning ad-hoc creative into an engineered delivery pipeline.

  • Process & ritual design
  • Tooling setup (Figma, Tokens Studio, plugins)
  • Design-to-dev handoff automation

06

Dev Ops — bespoke

Build pipelines, preview environments, CI/CD, and observability tailored to small product teams. Not Kubernetes-cosplay — what you actually need.

  • CI/CD & deploy pipeline setup
  • Preview environments & staging
  • Performance & error monitoring

07

Web & SaaS Development — bespoke

Full digital builds from first principles to deployed product. Custom WordPress themes and plugins, SaaS end-to-end, and animated web experiences built without templates. Designed, coded and shipped by the same person — with a product designer's eye and an engineer's precision.

  • Custom WordPress themes & bespoke plugin development
  • SaaS builds — UX, UI, front-end and Dev Ops
  • GSAP animations, immersive interactions & Core Web Vitals

08

CRO

Conversion rate optimisation at the funnel level — not hacks, not dark patterns. Behavioral evidence, controlled experiments, measurable lift.

  • Funnel audit & baseline analytics
  • Hypothesis & A/B testing programme
  • Iterative conversion & retention gains

09

Behavioral Design

Design that works with human cognition, not against it. Friction mapping, decision architecture, trust design for high-stakes products.

  • Behavioral audits & heuristics
  • Decision & friction architecture
  • Ethical nudging & trust design
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02 — Approach

How I work

I don't stack services. I align strengths — design, engineering, product and business — into a single loop where decisions move faster because everyone is working from the same source of truth.

Some engagements need one service. Most need the chain. The work compounds: a design system without Design Ops leaks; a CRO sprint without behavioral grounding is noise; a web build without a designer is a template with ambitions.

"Speed isn't a byproduct of working faster. It's the result of removing the friction that accumulates when design, engineering and product operate in parallel instead of in sync."

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03 — How to start

Every engagement starts the same way.

Most engagements begin with a two-week diagnostic — fixed scope, fixed cost, no assumptions. We map what's actually broken, agree on the fix, then decide together on the shape of the work: embedded in your team, advisory, or a defined delivery with clear scope and end date.

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"When 'make it feel alive' is the brief. This is what ships."